Common questions our customers may have.
How does the referral program work?
Recurring Investments
Is my capital guaranteed?
Which cryptocurrencies/digital assets are available on the Platform?
Why do I need BitFund when I create my own portfolio of cryptocurrency?
How frequently will my portfolio be rebalanced?
What are the different messages that appear at the top of my dashboard?
Will BitFund support upcoming forks?
Can I easily withdraw my investment and how long will it take for my funds to reflect?
Do you have a mobile app?
Do we exclude any cryptocurrencies from our platform?
What are BitFund's fees?
I Forgot My Password
What does cold storage mean?
How long will my deposit take to reflect?
What do I do if my deposit has not reflected?
Will BitFund provide me with official Tax statements?