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FAQ
FAQ
Common questions our customers may have.
+2
20 articles in this collection
Written by
Joshua Miltz,
Bradley Goldman,
Dean Joffe
and 2 others
BitFund Platform
How does the referral program work?
A short summary explaining our referral program, how to use it and how it is structured
Written by
Joshua Miltz
Updated over a week ago
Recurring Investments
Can I make a recurring investment, and what are the benefits?
Written by
Joshua Miltz
Updated over a week ago
Is my capital guaranteed?
Is my capital guaranteed or is it possible to lose money?
Written by
Joshua Miltz
Updated over a week ago
Which cryptocurrencies/digital assets are available on the Platform?
The list of coins that we offer
Written by
Joshua Miltz
Updated over a week ago
Why do I need BitFund when I create my own portfolio of cryptocurrency?
Why BitFund?
Written by
Bradley Goldman
Updated over a week ago
How frequently will my portfolio be rebalanced?
Rebalancing
Written by
Bradley Goldman
Updated over a week ago
What are the different messages that appear at the top of my dashboard?
Allocations Pending, Rebalancing in Progress, Withdrawals Pending
Written by
Gilad Even-Tov
Updated over a week ago
Will BitFund support upcoming forks?
Hard forks
Written by
Bradley Goldman
Updated over a week ago
Can I easily withdraw my investment and how long will it take for my funds to reflect?
Withdrawing my investment
Written by
Bradley Goldman
Updated over a week ago
Do you have a mobile app?
Does BitFund have an android or iOS mobile app?
Written by
Dean Joffe
Updated over a week ago
Do we exclude any cryptocurrencies from our platform?
Written by
Bradley Goldman
Updated over a week ago
What are BitFund's fees?
What will I pay.
Written by
Bradley Goldman
Updated over a week ago
I Forgot My Password
How do I reset my password?
Written by
Jay Meyerowitz
Updated over a week ago
What does cold storage mean?
Where are my cryptocurrencies stored?
Written by
Bradley Goldman
Updated over a week ago
How long will my deposit take to reflect?
Where is my deposit and why is it taking so long to reflect?
Written by
Bradley Goldman
Updated over a week ago
What do I do if my deposit has not reflected?
Where is my deposit?
Written by
Bradley Goldman
Updated over a week ago
Will BitFund provide me with official Tax statements?
Tax
Written by
Bradley Goldman
Updated over a week ago
General
What is cryptocurrency?
What is this new craze called cryptocurrency?
Written by
Bradley Goldman
Updated over a week ago
What is an index fund?
Written by
Bradley Goldman
Updated over a week ago
What is "proof of stake" (POS) and will I benefit if my selected portfolio consists of POS coins?
POS and staking of cryptocurrencies
Written by
Bradley Goldman
Updated over a week ago