Different messages will periodically appear at the top of your dashboard indicating important events related to your portfolios.

Allocations Pending

Your deposit has reflected on our side but is still to be converted into all of the underlying cryptocurrencies on your behalf. Please be patient; it could take up to 1 full business day for your portfolio to be allocated.

Rebalancing in Progress

One or more of your portfolios are currently being rebalanced or allocated. The BitFund platform is currently buying/selling cryptocurrencies on your behalf in order to attain your chosen weightings.

Withdrawals Pending

We have received a withdrawal request from you and are currently processing it. This process requires all of your cryptocurrencies to be sold for Bitcoin or your chosen withdrawal currency. Please be patient as this could take up to 5 business days to process.

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